The Mindset Shift: Lessons from Kodak and Fujifilm

20 Feb

Two photography giants faced the same threat.

Digital cameras were killing film.

One company had a turnaround plan full of financial projections and cost-cutting measures.

The other changed how everyone in the building thought about the future.

Kodak went bankrupt in 2012.

Fujifilm thrived.

Same industry. Same threat. Different outcomes.

The difference wasn't the spreadsheet.

Kodak and Fujifilm cameras side by side showing contrast in business turnaround outcomes

The Spreadsheet Illusion

Most business turnaround strategies start the same way.

Hire consultants. Build projections. Cut costs. Restructure debt.

It looks impressive in PowerPoint.

The numbers add up perfectly.

But when Monday morning comes, nothing changes.

Because the spreadsheet didn't address what actually breaks companies: how people think.

Your CFO can model a perfect turnaround plan. Your turnaround consultant can identify every inefficiency. Your board can approve every recommendation.

None of it matters if your warehouse manager still thinks "this is how we've always done it."

Corporate boardroom table covered in financial spreadsheets and turnaround plans

What Kodak Did

Kodak saw the threat coming.

They actually invented the digital camera in 1975.

They had the technology. They had the market share. They had the resources.

Their business turnaround strategy focused on protecting the film business while slowly transitioning to digital.

Conservative. Logical. Well-planned.

The problem?

Everyone inside Kodak still thought like a film company.

Sales teams sold film. Marketing promoted film. Executives measured success in film sales.

The identity was film.

Digital was the side project nobody really believed in.

When the market shifted, Kodak couldn't shift with it. The culture was too deeply rooted in the old model.

The spreadsheet said "diversify into digital."

The building said "we are a film company."

The building won.

What Fujifilm Did

Fujifilm faced the exact same crisis.

Film sales collapsed. Their core business was dying.

But their turnaround looked different.

CEO Shigetaka Komori didn't just restructure finances. He restructured thinking.

He told the company: "We are not a film company. We are a chemistry company."

That one reframe changed everything.

Suddenly, their expertise in chemical coatings wasn't just for film. It applied to cosmetics. LCD screens. Pharmaceuticals.

Their engineers didn't lose their jobs. They got new problems to solve.

The culture shifted from "protect what we have" to "apply what we know."

Fujifilm entered skincare, medical systems, and advanced materials.

Today, they're profitable and growing.

Same starting point as Kodak. Different mindset. Different outcome.

Abandoned Kodak factory floor with idle film equipment showing failed business turnaround

The Hearts and Minds Problem

Here's what every turnaround consultant eventually learns.

You can cut costs by 30%. You can restructure debt. You can optimize operations.

But if your people don't believe the turnaround will work, it won't.

Fear kills execution.

When employees think "this company is dying," they start protecting themselves. They stop taking risks. They update their resumes instead of their processes.

Management becomes resentful when outsiders tell them what to do.

Middle managers play politics instead of leading.

The best business turnaround plan in the world dies under the weight of internal resistance.

This isn't soft stuff. It's the hardest part.

Because changing a P&L is easier than changing how people see themselves.

What Mindset Actually Means

Mindset isn't about motivation posters.

It's about identity and belief.

Does your team believe the turnaround is possible? Or are they just waiting for the inevitable?

Do they see themselves as victims of market forces? Or as people who can adapt?

Do they protect old ways? Or explore new ones?

These questions determine whether your turnaround strategy actually works.

A real mindset shift requires three things:

Honest assessment. Stop pretending the old model works. Call it what it is.

Clear identity. Define what the company is beyond its current product. What capabilities do you actually have?

Proof of possibility. Show small wins early. Momentum builds belief.

You can't fake this with an all-hands meeting and a new mission statement.

People need to see evidence that the new direction is real.

Fujifilm research lab scientists working on innovative cosmetic and materials products

The Turnaround Consultant's Real Job

If you hire a turnaround consultant who only talks about cash flow and restructuring, fire them.

Those things matter. But they're table stakes.

The real work is internal.

Getting the VP who built her career on the old product to champion the new one.

Convincing the plant manager that efficiency improvements won't cost his team their jobs.

Helping the sales team see opportunity instead of threat.

This is uncomfortable work. It's slow. It's messy.

It doesn't fit neatly in a project plan.

But it's the only work that actually turns companies around.

Because businesses don't fail because the math stops working.

They fail because the people stop believing.

The Question You Should Ask

Before you build your next turnaround plan, ask this:

Are we fixing the numbers or fixing how people think?

Because if you're only fixing the numbers, you're not actually fixing anything.

Kodak had smart people. Resources. Technology. Plans.

They didn't have the mindset to execute them.

Fujifilm succeeded because they changed the story their people told themselves about who they were.

Your business turnaround strategy can have perfect financial models.

But if your team doesn't believe in the future, those models are fiction.

Two diverging paths representing mindset choices in business turnaround strategy

Where Most Turnarounds Break

The break happens in the middle.

Initial changes create anxiety. Results take time to show.

This is where belief matters most.

If your team thinks "we're just delaying the inevitable," they'll go through the motions without real commitment.

If they think "we're building something new," they'll push through the discomfort.

Same actions. Different internal narrative. Different outcomes.

The companies that survive turnarounds are the ones where people internalize the new identity before the numbers prove it works.

They commit to the uncertain future instead of clinging to the familiar past.

That commitment doesn't come from a spreadsheet.

It comes from leadership that acknowledges reality, defines a credible new direction, and builds belief through consistent action.

The Real Turnaround Question

So here's what it comes down to:

Can your people see themselves succeeding in a different future?

Not the CEO. Not the board. The engineer in Des Moines and the manager in Sacramento.

Do they believe it's possible?

If yes, your business turnaround plan might work.

If no, it won't matter how good your financial model is.

Turnarounds aren't won in conference rooms.

They're won in the daily choices of people who either commit to change or quietly resist it.

The spreadsheet tells you what to do.

The mindset determines whether anyone actually does it.

Which one are you really working on?

My Weekly quote

1 May

Without a genuine commitment, promises and hope are merely empty words. Only when one is truly committed to a goal can a concrete plan be developed and put into action. It is commitment that provides the necessary motivation and drive to transform mere promises and hope into tangible results.

My weekly quote

24 Apr

Details are an essential component of any business, and executives cannot afford to neglect them. Dismissing details can lead to overlooking critical elements of the business, which can ultimately lead to its failure. Success is built on paying attention to and addressing the nuances and intricacies of a business, as they collectively shape its overall outcome.

Competition at your heel

19 Apr

Despite accounting software not being a product that lends itself to flashy marketing campaigns, Intuit QuickBooks, the leader in small business accounting software, is taking a unique approach by linking itself to the silver screen. 

QuickBooks launched a social media campaign, “Small Business Spotting,” to highlight real-world small businesses that have appeared in this year’s Oscar-nominated films, and also produced a small business movie guide that uses Google Maps to track businesses featured in films and trailers. 

Meanwhile, FreshBooks, a rival company that reached unicorn status two years ago, is teaming up with SurePayroll to allow users to sync payroll expenses and liabilities to their FreshBooks accounts. Although FreshBooks faces competition from QuickBooks, which holds 80% of the small business accounting market, the company has experienced significant growth and has plans for strategic acquisitions, sales and marketing, and research and development. As FreshBooks continues to grow and meet market needs, it may just have its own storybook ending as an underdog in the industry.

My weekly quote

17 Apr

True confidence, much like art, does not stem from having all the answers. Rather, it arises from being receptive to all the questions and being comfortable with the uncertainty that comes with them. It is the willingness to explore and embrace new perspectives that fosters genuine confidence.

Do you know your audience

12 Apr

Marvel rose to the top of the TV comic world by understanding their audience and delivering engaging content. They focused on character-driven stories that were grounded in reality and had a diverse set of heroes that people could relate to. 

Meanwhile, DC struggled to find its footing and relied too heavily on their iconic characters, leading to repetitive storylines and a lack of innovation.

Marvel’s approach paid off as they quickly gained a loyal fanbase and critical acclaim for shows like Daredevil, Jessica Jones, and Luke Cage. DC, on the other hand, faced backlash for their over-reliance on dark and brooding heroes, leading to failed shows like Gotham and Constantine.

Marvel’s strategy was summed up perfectly by President of Marvel Television, Jeph Loeb, who said, “Our goal was always to make shows that stood out from the competition. We wanted to give our fans something they hadn’t seen before and create an emotional connection between the audience and our characters.”

DC has since attempted to pivot and find its footing, but it may be too late to catch up to Marvel’s success. Marvel’s strategy of understanding their audience, delivering fresh content, and creating a connection between the audience and characters will continue to be a model for success in the ever-evolving TV comic world.

How well do you understand your audience?

My weekly Quote

10 Apr

Having a plan is not enough, but the process of planning itself is crucial. While plans may change or be subject to unforeseen circumstances, the act of planning helps to clarify goals and strategies, anticipate challenges, and develop contingencies.

Innovate fast or die faster

5 Apr

In the 1980s and 1990s, Kodak was the world leader in photography. However, in the early 2000s, the company was struggling to stay afloat due to the advent of digital photography. Despite having invented the digital camera in 1975, Kodak failed to embrace the technology and capitalize on its potential, ultimately leading to its downfall.

According to a New York Times article from 2012, Kodak’s leadership was hesitant to invest in digital technology, believing that film would continue to dominate the market. As a result, competitors like Sony and Canon overtook Kodak in the digital camera market. In 2003, Kodak was still selling 70 million film cameras per year, while digital cameras had become the norm.

The company’s late response to digital photography led to a significant loss of market share and revenue. A Forbes article from 2015 stated that Kodak went from being one of the most valuable brands in the world to filing for bankruptcy in just a few short years. The company’s inability to adapt to changing consumer preferences and technology advancements ultimately led to its downfall.
In the words of former Kodak CEO George Fisher, “We were always thinking long term, but the problem was the long term caught up with us.” Kodak’s reluctance to invest in digital technology and their dependence on film ultimately led to their demise. The lesson to be learned is that companies must be willing to adapt and evolve to stay relevant in a constantly changing market. As Fisher stated, “If you’re not changing, you’re going to be left behind.”

My weekly Quote

3 Apr

If someone desires to achieve only a small amount, then they won’t have to make significant sacrifices. However, if someone wants to accomplish a lot, then they must be prepared to make significant sacrifices along the way.

Are you playing the long game?

29 Mar

In the competitive world of tech startups, it’s easy to get caught up in the race for short-term success. But for one company, thinking long-term proved to be the key to winning the industry.
This company, called Stripe, started as a way to simplify online payments, but co-founders Patrick and John Collison had bigger ambitions. They wanted to build a platform that would make it easy for businesses of all sizes to transact online. 

As Patrick Collison put it, “We want to build the economic infrastructure of the internet.”
To do this, Stripe focused on building a platform that could handle more than just payments. They expanded their services to include billing, fraud detection, and even loans. And they did all of this with an eye towards the future, as John Collison explained, “We’re really focused on building a business that will be around for decades.”
Their long-term thinking paid off. 

Today, Stripe is valued at over $95 billion, making it one of the most valuable private companies in the world. And as their CEO, Patrick Collison, recently pointed out, “We’re still in the early days of the internet, and there’s so much more commerce to be done online.”
The success of Stripe serves as a reminder that, in business, thinking long-term can pay off in a big way. 

As Harvard Business Review noted, “Leaders who focus on the long term are more likely to make investments in innovation, which can keep a company ahead of its competitors.” And as the co-founders of Stripe have shown, sometimes the biggest rewards come to those who are willing to play the long game.